With the primary focus on customer service for our aesthetic products, the CSM will be the primary contact person for our customers to handle all orders. The CSM will promptly handle emails and all communication between the customers, handle the complete customer process and be responsible for all technical, quality control and regulatory documentation. A great level of detail and a technical background is required. Good control of the English language is required and French and German language are a plus. This position will work closely with the Managing Director, Key Account Manager, Office Manager and technical teams at the corporate office in Japan.